At higher organizational levels, the information technology tools used become more sophisticated. Yet, in many organizations, higher-level managers are the least sophisticated and experienced with hands-on use of information technology. How can unsophisticated users effectively employ a sophisticated IT tool? What are some of the potential problems they should be aware of?
Answer to relevant QuestionsContrast efficiency and effectiveness. Give an example of a time when an organization was effective but not efficient, efficient but not effective, both efficient and effective, and neither efficient nor effective. Interview a manager from a local organization. Learn about how he or she performs each of the functions of management, the roles he or she plays, and the skills necessary to do the job. Describe the systems perspective. Why a business organization is considered an open system? Why, in your opinion, has GE been so successful in integrating the management science approach with less quantitative approaches to management? It has been said that the information revolution is like the Industrial Revolution in terms of the magnitude of its impact on organizations and society. What leads to such a view? Why might that view be an overstatement?
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