At the end of 1997, Oxford Health Plans posted a $120 million loss to its books. The
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Also, the computer problems left Oxford unable to send out bills to many of its customer accounts and rendered it unable to track payments to hundreds of doctors and hospitals. In less than a year, uncollected payments from customers tripled to more than $400 million, and the payments owed to caregivers amounted to more than $650 million. Mistakes in infrastructure planning can cost far more than the cost of hardware, software, and network equipment alone.
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If you had been in charge of the Oxford project, what things would you have considered when planning the system capacity?
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Related Book For
Systems analysis and design
ISBN: ?978-1118808177
5th edition
Authors: Alan Dennis, Barbara Haley Wixom, Roberta m. Roth
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