Baltimore Assessment Center screens and trains employees for a computer assembly firm in Towson, Maryland. The progress

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Baltimore Assessment Center screens and trains employees for a computer assembly firm in Towson, Maryland. The progress of all trainees is tracked and those not showing the proper progress are moved to less demanding programs. By the tenth repetition trainees must be able to complete the assembly task in 1 hour or less. Toni Olson-Alves has just spent 5 hours on the fourth unit and 4 hours completing her eighth unit, while another trainee, Julie Burgmeier, took 4 hours on the third and 3 hours on the sixth unit. Should you encourage either or both of the trainees to continue? Why?

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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