Benny the Barber owns a one- chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a rate of two per hour. It will take Benny an average of 20 minutes to give a haircut. Based on these figures, find the following:
a. The average number of customers waiting.
b. The average time a customer waits.
c. The average time a customer is in the shop.
d. The average utilization of Benny’s time

  • CreatedApril 09, 2014
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