BHC produces bags of cement. The stated weight for a bag of cement is 100 lb. Customers
Question:
a. Calculate the process capability index for BHC. In this example, why should we use the process capability index rather than the process capability ratio to assess capability?
b. Can you think of any reason BHC might want a process mean higher than the target value?
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Related Book For
Introduction to Operations and Supply Chain Management
ISBN: 978-0132747325
3rd edition
Authors: Cecil B. Bozarth, Robert B. Handfield
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