Big Turkey Burger Farms (BTBF) produces a large turkey burger that is world famous. This burger is

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Big Turkey Burger Farms (BTBF) produces a large turkey burger that is world famous. This burger is known not only for its quality, but also its size and consistency. They produce a turkey burger that on average is 12 ounces large (with a standard deviation of 0.10 ounces). Currently, it has been approached by two major restaurant chains – Monarch Burgers and Audrey’s.
a. Monarch wants a turkey burger that is between 11.77 to 12.23 ounces.
i. For this supplier, calculate the Cp.
ii. Calculate the Cpk value.
iii. How well would BTBF’s products meet the demands of Monarch Burgers?
b. Audrey’s, in contrast, wants a turkey burger that is 11.95 ounces on average with a tolerance of 0.30 ounces.
i. For this supplier, calculate the Cp.
ii. Calculate the Cpk value.
iii. How well would BTBF’s products meet the demands of Audrey’s?
c. If BTBF had a choice of restaurant chains to serve (it can only pick one), which one should it select? Why?
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Managing Operations Across the Supply Chain

ISBN: 978-0078024030

2nd edition

Authors: Morgan Swink, Steven Melnyk, Bixby Cooper, Janet Hartley

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