Question: Charter National Bank has a staff of loan officers located
Charter National Bank has a staff of loan officers located in its branch offices throughout the Southwest. Robert Kerns, vice president of consumer lending, would like some information on the typical amount of loans and the range in the amount of the loans. A staff analyst of the vice president selected a sample of 10 loan officers and from each officer selected a sample of five loans he or she made last month. The data are reported below. Develop a control chart for the mean and the range. Do any of the officers appear to be “out of control”? Comment on yourfindings.
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