Choose another change image and apply it to “the turnover problem.” To what new insights does it lead?
Answer to relevant QuestionsHow did these images affect the actions they took as managers of change? Of the environmental pressures for change discussed in this chapter—fashion, mandates, geopolitical, declining markets, hypercompetition, and corporate reputation—which ones were experienced by Intel? How did he respond to these pressures? Find three examples of lessons from the front line that are evident in the Nestlé case. How could these issues be overcome? Construct a change management strategy for dealing with this situation. In so doing, identify what approach(es) to managing resistance you recommend and provide a clear justification for your choice.
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