Classify the following cost elements into the appropriate cost of quality categories, prepare a Pareto chart for
Question:
Cost Element Amount
Customer complaint remakes ............ $ 28,000
Printing plate revisions ................ 28,000
Quality improvement projects ............ 14,000
Gauging ...................... 100,000
Other waste ................... 39,000
Correction of typographical errors ........... 210,000
Proofreading .................... 450,000
Quality planning ................. 57,000
Press downtime .................. 285,000
Bindery waste .................... 53,000
Checking and inspection ............... 42,000
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Cost classification Customer complaint remakes EXTERNAL FAILURE 28000 Printing plate revisions INTER...View the full answer
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Related Book For
OM operations management
ISBN: 978-1285451374
5th edition
Authors: David Alan Collier, James R. Evans
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