Core competencies are critical issues in operations management. Are there any instances in which a firm’s core capabilities can be a liability rather than an asset?
Answer to relevant QuestionsFit is critical to the development and maintenance of a successful operations strategy. Suppose that we are faced with a firm in which there is a lack of fit between the outcomes desired by the critical customer, the value ...Why is there a need for the four dimensions of the balanced scorecard? As the operations manager for Valley Kayaks (as described in the previous question), you find yourself faced with an interesting situation. Marketing has informed you that they have lost a number of sales because of a lack ...Which of the five activity categories is represented by each of the following actions? Penny’s Pies is a small specialty supplier to a national coffee-house chain. Penny’s makes three types of pies (apple, cherry, and pecan). Penny’s operates 250 days per year with a single eight-hour shift. Capacity is ...
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