Critique the seven categories used by the Baldrige Award. Are there some items that you think are missing? Do some categories receive too much weight?
Answer to relevant QuestionsHow could the Baldrige Award categories be used by a company to improve quality and performance excellence? Explain. Suppose you manufacture 10,000 wooden pencils per day. What would be an appropriate quality planning and control system for this product? Consider in the description of the quality planning and control system such factors as ...What are the pros and cons of using the Six Sigma approach? Define the purpose of continuous improvement of quality. We have taken 12 samples of 400 letters each from a typing pool and found the following proportions of defective letters: .01, .02, .02, .00, .01, .03, .02, .01, .00, .04, .03, and .02. A letter is considered defective when ...
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