Customers arrive at teller windows at a bank at the rate of 12 per hour. A teller

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Customers arrive at teller windows at a bank at the rate of 12 per hour. A teller is able to process 15 customers per hour on average. If the bank has a goal that customer wait time should be no more than 30 seconds to see a teller, how many tellers should the bank have available to process customer requests?
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Managing Supply Chain and Operations An Integrative Approach

ISBN: 978-0132832403

1st edition

Authors: Thomas Foster, Scott E. Sampson, Cynthia Wallin, Scott W Webb

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