Question

Define three quality metrics that might be used to describe quality and performance in the following consumer products:
(a) Your personal vehicle (e.g., car, SUV, truck, bicycle, motorcycle);
(b) The printer on your computer;
(c) The toilet in your bathroom;
(d) A PDA (e.g., Palm Pilot);
(e) An HDTV display screen;
(f) A light bulb.


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  • CreatedAugust 19, 2015
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