Describe a job in which citizenship behaviors would be especially critical to an organization’s functioning and one in which citizenship behaviors would be less critical. What is it about a job that makes citizenship more important?
Answer to relevant QuestionsFigure classifies productive deviance and political deviance as more minor in nature than property deviance and personal aggression. When might those types of counterproductive behavior prove especially costly? Which type of organizational commitment (affective, continuance, or normative) do you think is most important to the majority of employees? Which do you think is most important to you? 1. What could Accenture do to reduce the number of consultants who leave to work for client firms? Would those strategies have any unintended drawbacks? 2. Can you think of any “silver linings” for Accenture when ...1. What do you think of “The Offer” as a strategy for maximizing job satisfaction? 2. Could that strategy be used at other organizations, or does it require the sort of “quirky environment” that Zappos emphasizes? 3. ...Consider the five strategies for fostering goal commitment (rewards, publicity, support, participation, and resources). Which of those strategies do you think is most effective? Can you picture any of them having potential ...
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