Describe Attensity’s framework for VOC strategy. List and describe the four stages.
Answer to relevant QuestionsWhat is meant by social analytics? Why is it an important business topic?What are the differences and commonalities between Web-based social media and traditional/industrial media?What is a search engine? Why are they important for businesses?1. How can Web link/ content analysis be used to identify extremist groups?2. What do you think are the challenges and the potential solution to such intelligence gathering activities? The dispatch problem was solved with a linear programming method. Explain the need of such method in light of the problem discussed in the case.
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