Question: Describe the paradigm that should be adopted by advocates of
Describe the paradigm that should be adopted by advocates of change.
Answer to relevant QuestionsExplain four reasons why people resist change. Explain briefly the concept of QFD and how it relates to customer satisfaction. How does an organization go about establishing a customer focus? Describe management's role in empowerment. Explain the strategies for countering the negative influences of advisor and followers.
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