Design specifications require that a key dimension on a product measure 100 6 10 units. A process

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Design specifications require that a key dimension on a product measure 100 6 10 units. A process being considered for producing this product has a standard deviation of four units.

a. What can you say (quantitatively) regarding the process capability?

b. Suppose the process average shifts to 92. Calculate the new process capability.

c. What can you say about the process after the shift? Approximately what percentage of the items produced will be defective?

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Operations and Supply Chain Management

ISBN: 978-0078024023

14th edition

Authors: F. Robert Jacobs, Richard Chase

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