Discuss why substitutes for leadership can contribute to organizational effectiveness.
Answer to relevant QuestionsDescribe what transformational leadership is and explain how managers can engage in it. What kinds of behaviors did this leader engage in? Were they appropriate for the situation? Why or why not? What steps would you advise Caruso to take to increase the decorator’s motivation to deliver high quality customer service? Why do some groups have very low levels of cohesiveness? What could the group’s leader or manager have done differently to increase group effectiveness?
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