Distinguish between line and staff functions. Are they always easily identified in various types of business enterprises? Justify the existence of both line and staff departments.
Answer to relevant QuestionsWhat conflicts may arise between line and staff personnel? What reasons can you give for these problems? How does effective communication ease the conflict? 1.Using the information about John’s company in the chapter, particularly the organizational chart in Exhibit 4-6, analyze his current situation. Consider whether John’s strategy and structure are still useful. 2. ...In what way or ways can higher management affect the delegation process? Explain the managerial communication style grid. What are some purposes served by informal communication? Briefly outline Maslow’s theory of the hierarchy of needs. What need levels are addressed by: • Being promoted from operator to supervisor. • Setting a new record for individual performance. • Being selected to ...
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