During the noon hour this past Wednesday at a fast- food restaurant, 72 hamburg-ers were sold. The

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During the noon hour this past Wednesday at a fast- food restaurant, 72 hamburg-ers were sold. The smoothed value calculated the week before was 67. Update the forecast for next Wednesday using simple exponential smoothing and an a of 0.1.
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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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