Effective performance appraisal requires active participation from both the manager and the employee. The manager must be fully prepared with documented examples of positive behavior and any areas for improvement that should be addressed. The employee should be open to the feedback and be prepared to discuss plans for addressing any areas for improvement, as well as opportunities to further develop his or her value to the organization.
Answer to relevant Questionsa. What fact orsled to Toyota’s leadership position in auto mobile quality? b. What was the purpose of CCC21? c. What evidence does the case present of Toyota’s managerial arrogance? d. What should Toyota do now? Operating costs are forecast as part of the budget process. Effective management requires identification of variances from those budgeted costs as quickly as possible so that corrective action can be taken. If quality means different things to different people, how can you measure it? Are there business advantages to being socially responsible? Or is it just a public relations exercise to keep stakeholders happy? How has technology affected the work you perform in your job?
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