Evaluate the purchasing process at Swisher. If needed, what are your suggestions for improvement?
Answer to relevant QuestionsWhat are the strengths and weaknesses of each company? If the invoice does not match the purchase order exactly, the account clerk and purchasing must research the purchase order and identify where the error occurred. What is your solution to this problem? What are the benefits and costs to society when well established firms like Firebird outsource when they clearly have the capability to produce the good or service? What are the responsibilities of an effective purchasing department? Using the case data evaluate the Bill Simpson complaint. How can the internal issues between Bill Simpson and Mr. Watson be resolved? What decision should Santiago make? Please provide the rational for your response.
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