Ever the good sport, Terri tells Tennys that she€™d love to take a look at the form. But back in the office, Terri puts the ball in your court. Systematically critique Tennys€™s technique as depicted in Figure and explain to him point by point what it needs to be a matchless questionnaire with a winning form. Building on your critique, tell Tennys what he should do to rewrite the form as a Web survey instead.

€œI love my work,€ Tennys says, beginning the interview with a volley. €œIt€™s a lot like a game. I keep my eye on the ball and never look back,€ he continues. Tennyson €œTennys€ Courts is a manager for Global Health Spas, Inc., which has popular health and recreation spas worldwide.
€œNow that I€™ve finished my MBA, I feel like I€™m on top of the world with Global,€ Tennys says. €œI think I can really help this outfit shape up with its computers and health spas.€ Tennys is attempting to help your systems group, which is developing a system to be used by all 80 outlets (where currently each group handles its paperwork in its own way). €œCan I bounce this off you?€
he asks Terri Towell, a member of your team of systems analysts. €œIt€™s a questionnaire I designed for distribution to all spamanagers.€

Transcribed Image Text:

QUESTIONNAIRE FOR ALL MANAGERS OF HEALTH SPAS What is the biggest problem you have when communicating your information requirements to headquarters? Describe it briefly. How much computer downtime did you experience last year? 1-2-3-4-5-6-7-8-9-10 URGENT FILL OUT IMMEDIATELY AND RETURN PERSONALLY TO YOUR DIVISION MANAGER. YOUR NEXT PAYCHECK WILL BE WITHHELD UNTIL IT IS CONFIRMED THAT YOU HAVE TURNED THIS IN In 10 words or fewer, what complaints have you lodged about Is there any computer equipment you never use? the current computer system in the last six months to a year?Description Serial Number Are there others who feel the same way in your outlet as you do? Who? List their names and positions. 1. 3. Do you want it removed? Agree Neutral Disagree In your opinion, what's next as far as computers and Global Health Spas are concerned? 2. ferr Plessc help me improve thle form Thanks for filling this out........... Tonnye