Everyone is familiar with waiting lines or queues. For example, people wait in line at a supermarket to go through the checkout counter. There are two factors that determine how long the queue becomes. One is the speed of service. The other is the number of arrivals at the checkout counter. The mean number of arrivals is an important number, but so is the standard deviation. Suppose that a consultant for the supermarket counts the number of arrivals per hour during a sample of 150 hours.
a. Compute the standard deviation of the number of arrivals.
b. Assuming that the histogram is bell shaped, interpret the standard deviation.