Explain how to evaluate decisions in a total quality environment.
Answer to relevant QuestionsDescribe the PDCA Cycle. What is Juran's 85/15 rule? State the rule. Explain why it is not advantageous to use more precise rating/ranking scales. Why is it important to give operators authority over their processes? Explain how the Theory of Constraints approaches Continual Improvement and how it differs from other approaches.
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