Question

Explain the difference between lag and lead indicators. Are financial performance measures typically referred to as lag or lead indicators? Explain, using Research in Motion (a manufacturer of mobile communication devices such as BlackBerry smart phones) as an example. Are operational measures (such as customer satisfaction ratings, defect rate, and number of on-time deliveries) typically referred to as lag or lead indicators? Explain, again using Research in Motion as an example.


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  • CreatedApril 30, 2015
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