Explain the importance of tollgates in the DMAIC process.
Answer to relevant QuestionsAn important part of a project is to identify the key process input variables (KPIV) and key process output variables (KPOV). Suppose that you are the owner/manager of a small business that provides mailboxes, copy services, ...Explain why it is important to separate sources of variability into special or assignable causes and common or chance causes. Discuss why, in general, determining what to measure and how to make measurements is more difficult in service processes and transactional businesses than in manufacturing. Laboratory glassware shipped from the manufacturer to your plant via an overnight package service has arrived damaged. Develop a cause-and-effect diagram that identifies and outlines the possible cause of this event. Consider the control charts shown here. Does the pattern appear random?
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