Explain the interlinking model of quality and profitability (Exhibit 4.2). How does it connect to business and

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Explain the interlinking model of quality and profitability (Exhibit 4.2). How does it connect to business and operations strategy? Can you provide any examples of goods and services that support and add credibility to this model?

Exhibit 4.2 Interlinking Quality and Profitability Performance Improved quality of design Improved quality f conformance High

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OM operations management

ISBN: 978-1285451374

5th edition

Authors: David Alan Collier, James R. Evans

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Question Posted: Sep 17, 2015 02:51 AM

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Explain the interlinking model of quality and profitability (Exhibit 4.2). How does it connect to business and

Question:

Exhibit 4.2 Interlinking Quality and Profitability Performance Improved quality of design Improved quality of conformance Higher perceived Higher prices Lower manufacturing and service costs value Increased market Increased share revenues Higher profitability OMS| CHA 13

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The value of a good or service in the marketplace is influenced by the quality ...View the full answer

OM operations management

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