Explain why the implementation of total quality requires cultural change.

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Quality Management for Organizational Excellence Introduction to Total Quality

ISBN: 978-0133791853

8th edition

Authors: David L. Goetsch, Stanley Davis

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Question Posted: Oct 29, 2015 04:04 AM

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Explain why the implementation of total quality requires cultural change.

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Change Cannot Occur in a Hostile Environment The total quality approach to doing business may be rad...View the full answer

Quality Management for Organizational Excellence Introduction to Total Quality

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