For a queuing system with a finite queue, the arrival rate can exceed the capacity to serve.
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With a finite queue arrivals who find the queue full have no choice but to balk Thus the ...View the full answer
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Related Book For
Service Management Operations Strategy Information Technology
ISBN: 978-0077841201
8th edition
Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi
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