Question

For a telephone survey, a marketing research group needs to contact at least 600 wives, 480 husbands, 400 single adult males, and 440 single adult females. It costs $3 to make a daytime call and (because of higher labor costs) $5 to make an evening call. The file S13_31.xlsx lists the results that can be expected. For example, 30% of all daytime calls are answered by a wife, 15% of all evening calls are answered by a single male, and 40% of all daytime calls are not answered at all. Due to limited staff, at most 40% of all phone calls can be evening calls.
a. Determine how to minimize the cost of completing the survey.
b. Use SolverTable to investigate changes in the unit cost of either type of call. Specifically, investigate changes in the cost of a daytime call, with the cost of an evening call fixed, to see when (if ever) only daytime calls or only evening calls will be made. Then repeat the analysis by changing the cost of an evening call and keeping the cost of a daytime call fixed.



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  • CreatedApril 01, 2015
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