For the Burger Palace example, perform a complete analysis of efficiency improvement alternatives for unit S 5

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For the Burger Palace example, perform a complete analysis of efficiency improvement alternatives for unit S5, including determination of a composite reference unit.

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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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