For the data in exercise 14.4, use an a of 0.1 and a b of 0.2 to

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For the data in exercise 14.4, use an a of 0.1 and a b of 0.2 to make a forecast for July and August. Calculate the MAD for your January through June forecasts.
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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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