From the customer's perspective, discuss the relative benefits of Wal-Mart's free delivery to FedEx locations and its

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From the customer's perspective, discuss the relative benefits of Wal-Mart's free delivery to FedEx locations and its "pick up today online order to store service strategies."
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Retail Management A Strategic Approach

ISBN: 978-0132720823

12th edition

Authors: Barry R. Berman, Joel R. Evans

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