Give an example of how a survey might be used in a modern production setting.
Answer to relevant QuestionsUnder what circumstances might design of experiment (DOE) be appropriate for an improvement process? Describe the origin and use of cause-and-effect diagrams. A manufacturer has an unacceptably high reject rate for an amplifier which it assembles from three components. These components are purchased from five different vendors. Explain how stratification could help. Explain how to evaluate decisions in a total quality environment. List the principle benefits of QFD.
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