Give two examples of a distinctive competence that can be sustained and not easily duplicated. Explain why it is hard to copy these distinctive competencies.
Answer to relevant QuestionsGive examples of a global business with which you are familiar. How has globalization of this business affected operations and its supply chain? An operations manager was heard complaining, "The boss never listens to me-all the boss wants from me is to avoid making waves. I rarely get any capital to improve operations." a. Does the business have an operations ...What are the essential benefits of using a QFD approach to product design? Also, identify any negative effects that might apply to the use of QFD. How can the modular design concept control production variety and at the same time allow product variety? Give an example of mass customization not discussed in the chapter.
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