Greg Davis, a business major at the University of South Carolina (USC), has opened Six Points Saco
Question:
a. If all the seven tasks are handled by one employee, how many customers could be served per hour?
b. If Greg wants to process 45 customers per hour, how many employees will he need during the peak period?
c. With the number of employees determined in part b, what is the maximum number of customers who could be served every hour (i.e. what is the maximum output capacity)?
d. Assuming that no task is assigned to more than one employee, what is the maximum output capacity from this assembly line? How many employees will be needed to actually accomplish this maximum output capacity?
e. Beyond the output accomplished in part d. if Greg decides to add one additional worker to help out with a bottleneck task, where should he add that worker? With that addition, would he be able to process more customers per hour? If so, what is the new maximum output capacity for thedrive-thru?
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Related Book For
Operations management processes and supply chain
ISBN: 978-0136065760
9th edition
Authors: Lee J Krajewski, Larry P Ritzman, Manoj K Malhotra
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