Harmons Hardware has gathered the following data on its quality costs for 2012 and 2013: a. Compute

Question:

Harmon€™s Hardware has gathered the following data on its quality costs for 2012 and 2013:

a. Compute the percentage change in the two quality cost categories from 2012 to 2013.
b. Write a brief explanation for the pattern of change in the twocategories.

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Cost Accounting Foundations and Evolutions

ISBN: 978-1111971724

9th edition

Authors: Michael R. Kinney, Cecily A. Raiborn

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Question Posted: Jun 03, 2014 09:34 AM

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Harmons Hardware has gathered the following data on its quality costs for 2012 and 2013: a. Compute

Question:

Defect Prevention Costs 2012 Quality training Quality technology Quality production design External Failure Costs 2013 $4,500 S6,250 4,750 5,200 2,000 4,700 2012 Warranty handling Customer reimbursements Customer returns handling 2013 $7,500 $4,600 5,500 3,900 3,500 1,900

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a 2012 2013 Change Defect prevention costs Quality training 4500 6250 39 Qualit...View the full answer

Cost Accounting Foundations and Evolutions

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