How attuned are the organization to the need to increase efficiency, quality, innovation, or responsiveness to customers?

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How attuned are the organization to the need to increase efficiency, quality, innovation, or responsiveness to customers? How well do you think the organization performs its prime goals of providing the goods or services that customers want or need the most?
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Essentials of Contemporary Management

ISBN: ?978-0077439477

5th edition

Authors: Gareth Jones, Jennifer George

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