How can customer service act as a competitive weapon?
Answer to relevant QuestionsWhat are some advantages and disadvantages to technological advances designed to facilitate buyer-seller communications?Define what is meant by inventory carrying costs, and list its primary components.Distinguish between a fixed order quantity and fixed order interval system. Which one generally requires more safety stock? Why?Why should organizations carefully consider potential trade-offs before adopting a lean philosophy?Discuss the factors that influence the number of facilities that a firm chooses to operate.
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