How could a business use information technology to increase switching costs and lock in its customers and

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How could a business use information technology to increase switching costs and lock in its customers and suppliers? Use business examples to support your answers.

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Management information systems

ISBN: 978-0073376813

10th edition

Authors: James A. O Brien, George M. Marakas

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Question Posted: Dec 31, 2012 07:14 AM

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How could a business use information technology to increase switching costs and lock in its customers and

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Switching Costs A business might undertake projects to integrate some of its informatio...View the full answer

Management information systems

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