How does perception and audience analysis affect the communication process? What factors about the audience should you consider?
Answer to relevant QuestionsWhat differences in the ideals of the older and younger generations may explain communication clashes between these groups in the workplace? What primary benefits does the writer gain from outlining before writing or speaking? How does the receiver benefit? What three questions assist a communicator in the decision to organize a message deductively or inductively? What value does knowing the readability level of a document serve? What two factors should be evaluated for possible revision in an effort to reduce the readability index of a report? Which communication channels are preferred when sending a message that is personal or confidential? Why?
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