How would you select a set of phrases or adjectives for use in a semantic-differential scale to

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How would you select a set of phrases or adjectives for use in a semantic-differential scale to evaluate the image of banks and other consumer financial institutions? Would the procedure differ if you were going to use a Likert scale?
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Marketing Research

ISBN: 978-1118156636

11th edition

Authors: David A. Aaker, V. Kumar, Robert Leone, George S. Day

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