Howard Schultz is adamant about providing the best Starbucks experience to each and every customer. As a

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Howard Schultz is adamant about providing the best "Starbucks experience" to each and every customer. As a store manager, how would you keep your employees from experiencing high levels of stress when lines are out the door and customers want their Starbucks now?
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Management

ISBN: 978-0133043600

12th edition

Authors: Stephen P. Robbins, Mary A. Coulter

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