Identify specific lag and lead indicators that may be used in each of the following three businesses

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Identify specific lag and lead indicators that may be used in each of the following three businesses to measure:
(1) Quality.
(2) Innovation.
a. A sporting goods manufacturer
b. An airline
c. A law firm?
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Management Accounting

ISBN: 9781760421144

7th Edition

Authors: Kim Langfield Smith, Helen Thorne, David Alan Smith, Ronald W. Hilton

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