If Val hired you to develop a management training program for the senior managers at PPP, how would you go about designing the program? Provide appropriate theoretical rationale to support your position.
1. Why do you think Rick was let go? How does reinforcement theory apply to this situation?
2. Explain Rosie and Walter's reaction to Rick's computer in terms of resistance to change. How might Rick have used the concepts in this chapter to approach the computer situation so as to gain acceptance?
3. Explain Rick's inability to "fit in" using social learning theory. Where did the breakdowns occur?