Imagine that you are a web designer at a consulting firm. In this role, you will attempt to win a contract to perform a complete website redesign for a local spa. Your potential client's website was developed by a spa employee with rudimentary web development knowledge. This basic website caused a lot of confusion for customers and increased administrative work for office staff. Customers could not schedule services from the service page and were required to remember the service code to input into the scheduling page. In addition, no validation was implemented, which resulted in nonexistent or wrong services being scheduled and unnecessary staff being called in while the necessary ones were given the day off. The poor design of the site also prompted many users to abandon their task and either call for an appointment, which took a toll on the receptionist, or decide to go to another spa altogether.
Develop a proposal that is intended to win a contract to redesign the website for a spa.
Explain the use and benefits of wireframes and prototypes to the spa owner. Specifically, address the following:
Design
O An explanation of wireframes and prototypes
O A description of the benefits of creating these deliverables