Imagine that you are a web designer at a consulting firm. In this role, you will attempt to win a contract to perform a complete website redesign for a local spa. You will take the first steps in redesigning the spa website, which will be to summarize data collected through a survey and interviews with former, current, and prospective spa customers. Specifically, you will address the following:
Summarize the results of the survey provided for you.
What conclusions regarding user preferences can you draw based on the survey results?
Summarize the results of the customer interviews provided for you.