In a company that processes insurance claims, the average flow rate is 10 claims per hour and
Question:
a. How many claims are in the system on average?
b. If the demand for claims to be processed is seven per hour and the capacity is eight per hour, what is the flow rate?
c. What assumptions have you made in your answers?
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Related Book For
Operations Management in the Supply Chain Decisions and Cases
ISBN: 978-0073525242
6th edition
Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein
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