In a large manufacturing organization supplying goods and services several
In a large manufacturing organization supplying goods and services, several departments may be involved in the processing of customer complaints and the issuance of any resulting credit memos. Following is a list of such departments:
a. Receiving.
b. Sales.
c. Production.
d. Customer service.
e. Accounts receivable.

Required
Explain briefly the control function each of these departments performs when processing complaints and issuing credit memos.

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